The other day, a friend of mine complained that he was unable to find the LIC customer login option in the new e-portal launched by LIC. “The old LIC customer portal login was easier to use and I was quite comfortable with it. I really do not know what was the need for launching the new portal,” he further continued.
When I asked him to visit a LIC branch, he retorted that it’s extremely difficult to stand in the long queues. Furthermore, my friend added that he cannot go to the LIC office every time for small and trivial issues such as the following:
- What is the current status of my policy?
- Whether my transaction has been successful or not?
- To get the premium receipts for availing tax benefits.
- To check the current status of policies taken by my family members
My friend directed my attention to the thousands of other people who may be facing the same problem. Not only that, he suggested me to write a post on LIC customer login and the various options under the new portal. Since I didn’t have any LIC policy, I told my friend that it wouldn’t be possible for me to write the post.
The reason being that, without any policy, I would not be able to gain access to the LIC customer login page. Upon hearing my reply, my friend promptly gave the answer and said that he would provide me with the details of his policy. Therefore, we decided to decode the new portal and check the various options which come under LIC customer login.
For the last couple of decades, we had been using conventional methods to get details of transactions, status, and other financial matters. We had to wait in long queues for hours be it any sector, namely, insurance, banking, or even paying the electricity bill.
However, under the motto “Digital India”, everything is changing now. Now you can do almost everything with just a single click. Besides that, LIC is also becoming modernized providing a consolidated view of your entire policy details under one single option “LIC Customer Login”
Before we proceed any further, it’s essential to ensure that you’re well informed about LIC’s old portal login.
LIC Old Portal Login
The old LIC portal login has been closed after LIC launched its new e-portal during the last year. Since then, the various options under the option of “Customer Login” have also been changed.
LIC Customer Login – Step By Step Process
Here is the step by step process for LIC Customer Login.
- Log on to the new portal of LIC India-licindia.in
- Click on customer portal under the title ‘Online services’ – It is located on the leftmost side under the pictures of LIC products displayed on the website.
- When you click on customer portal – it will present before you 2 options, namely:
New users can easily create the login and password by filling in the required information. On this account, make sure that you have the following information before getting started with the process of registration.
- LIC Policy Number
- Premium without Taxes (Please check in the policy document)
- DOB – It should be the same as mentioned in the policy
- Mobile Number and E-mail ID – You will receive the information on the same registered mobile number and e-mail id. Nevertheless, in case it is different from the mobile number or E-mail ID, which you had mentioned in the policy document, it is better to change it.
- Pan Card and Aadhar Number
- It will also ask you to select your role from the drop-down menu – either as a customer or an agent.
- Although it asks for passport details as well, it’s not compulsory.
After filling the required details, you will be able to login into the new portal of LIC.
Those who already have an account in the old LIC portal can use the same login ID, password and date of birth to login into the new portal of LIC. Hence, there’s no need to create a new user ID and password for the same. Nonetheless, if you forget your password, you can get it on your mail ID simply by filling policy details, premium, and date of birth.
Point to be noted: Make certain that you have a compatible/supported browser in order to log in and gain access LIC new portal.
Once logged in, LIC e-portal shows the following options to users:
- My Apps
- Premium Calculator
- Grievance Redressal Policy and
- Download Forms
- Under its Home Page, The LIC portal shows these options, namely
- Self Policy
- Spouse Policy
- Children Policy
- All policies
Self-Policy – You can easily check your policy status by clicking on self-policy.
Additionally, you can also check the policy status of your spouse as well as children by clicking on Spouse policy and Children policy.
LIC e-portal also offers a consolidated view, whereby its users can check all their policies at one go.
Different Options Under “My Apps”:
This option consists of various services that one can avail such as checking policy status, downloading premium receipts, viewing claim status, updates on the loan status, revival quotation et cetera.
With this specific option, you can pay your renewal premium. Moreover, you can also top-up your premium amount and pay loans through this option of premium payment.
With premier services, you can review you claim history. Plus, it also provides you with the scanned copies of your policy documents. However, must register in order to make use of these premier services.
LIC e-Services Registration
You can register here to access premier e-services offered by LIC. Post service registration, you can also apply for the loan online.
In the personal details tab, you can change your profile status like mobile number, marital status, occupation, family details and so on. Besides, this option also allows you to add additional family member’s details in the family information column.
Though you can change the address on the online portal but you must remember that the address is only used for verification purposes. To change the address for communication, you need to change the address by visiting the nearest LIC Branch.
Thanks to the motto of digital India, now you can link your LIC account to Facebook, Twitter, and Google Plus.
With the premium calculator, you can easily check the premium of any policy. All you have to do is fill information such as your name, gender, DOB, and then select the desired product.
Office Locator helps you to find the various LIC branches situated nearby. Whereas Doctor Locator helps you to find the nearest doctor for a medical checkup if you are buying a LIC policy and need to go through medicals for the same.
It shows you the list of different products available online in case you want to make a purchase over the internet.
Grievance Redressal System In LIC of India
If you have any grievance against LIC, you can go through this link. It gives you the option to register grievances at four levels, namely local, divisional, zonal, and central.
It provides you with the option of downloading forms such as claim forms, revival forms and many more.
Keep everything else aside, I hope this article might have assisted you with your issues related to LIC customer login in the new portal. You can share this article with others who are in need of such knowledge.
And till then, Happy Investing!